FAQ
Learn more about our eyewear, prescription lenses, interchangeable Style-Ons, and how Style-On works before you order.
How can I tell which frame suits me and fits me?
Finding the perfect pair of glasses online is easier than ever. Every frame on our website includes a Virtual Try-On feature, allowing you to see how the glasses look on your face before you buy.
We also provide detailed frame measurements for every pair, including:
- Lens Width – the width of each lens.
- Bridge Width – the distance between the lenses that sits over your nose.
If you already own a pair of glasses that fits you well, you can usually find these two measurements printed on the inside of the temple arm e.g. 52-16. Comparing those measurements with the ones on our website is a good way to choose a frame that will fit comfortably and feel familiar.
You will also see the Total Width measurement – the overall width of the frame from side to side.
By combining our Virtual Try-On tool and detailed frame measurements, you can shop with confidence and find frames that both suit your style and fit you perfectly.
What happens if I don't like my glasses or my prescription is incorrect?
We want you to love your new glasses and feel completely confident ordering online. That's why every pair comes with our 40-Day Exchange Guarantee.
If your glasses don't look quite right, don't feel comfortable, or there's an issue with your prescription, simply get in touch within 40 days and we'll work with you to exchange them and put things right.
Ordering prescription glasses online should be stress-free, and our guarantee means you can shop with confidence knowing that you're not taking a risk. Our team is here to help you find the perfect fit and ensure you're happy with your glasses.
Your satisfaction is our priority, and if something isn't quite right, we'll do everything we can to make it right.
Can I buy prescription glasses online safely?
Absolutely. Buying prescription glasses online is now the preferred choice for millions of people and has become one of the most convenient and trusted ways to purchase eyewear.
Advances in technology, such as Virtual Try-On tools, precise prescription processing, and detailed frame measurements, mean you can confidently choose glasses from the comfort of your home without compromising on quality or accuracy.
To make your purchase completely risk-free, we also offer our 40-Day Exchange Guarantee. If your glasses aren't quite right or there's an issue with your prescription, we'll work with you to exchange them and put things right.
Thousands of people now buy their prescription glasses online every day because it's easy, safe, and convenient – and with our fitting tools and guarantee, you can order with complete confidence knowing that we're here to support you every step of the way.
Why don't you sell blue light blocking glasses?
Because we believe in offering products that are supported by evidence, not marketing trends.
Our Optometrist's view is simple: there is currently no strong scientific evidence that blue light blocking glasses provide the benefits they are often advertised for, such as reducing digital eye strain, improving sleep, or protecting your eyes from screen damage.
In 2023, a major independent review by the Cochrane Collaboration, which analysed 17 clinical trials, concluded that blue light filtering lenses probably make little or no difference to eye strain or sleep quality compared with standard lenses.
Research has found that many of the marketing claims surrounding blue light lenses are either unsupported or inconclusive, and there is no convincing evidence that the amount of blue light emitted by everyday digital devices causes eye damage.
In our experience, the discomfort people feel after long periods of screen use is usually caused by factors such as:
- Reduced blinking
- Dry eyes
- Spending long periods focusing at one distance
- Poor lighting or screen positioning
- An out-of-date prescription
Rather than selling a lens coating that may not provide the benefits many people expect, we prefer to recommend solutions that genuinely improve comfort. For customers who spend long hours on screens, our Rose Comfort Tint Style-On is often a better option. Many wearers find the subtle tint helps reduce glare and makes prolonged screen use feel more comfortable and relaxing on the eyes. While individual preferences vary, we believe it offers a more noticeable comfort benefit than standard blue light coatings.
Our philosophy is simple: If we wouldn't recommend it to our own family based on the current evidence, we won't recommend it to our customers either. That means you can trust that every lens option we offer has been chosen because it provides real value, not just because it's popular.
Why don't you sell photochromic (Transition) lenses?
We believe our Sun Lens Style-Ons offer a more practical, stylish, and versatile solution than traditional photochromic lenses.
Photochromic lenses automatically darken in sunlight and become clear again indoors, but they do have many limitations. Many wearers find it frustrating that:
- They take time to darken and even longer to clear again.
- They don't always become as dark as sunglasses, especially in certain conditions.
- They may not activate fully in cars due to UV-blocking windscreens.
- You're limited to the tint and appearance built into the lenses.
That's why we've chosen to focus on our Sun Lens Style-Ons, which give you all the benefits of sunglasses exactly when you need them.
Why Sun Lens Style-Ons are better than photochromic lenses
- ✅ Instant transformation – Simply put them on when you go outside and remove them when you're back indoors. No waiting for lenses to darken or clear.
- ✅ Polarised options available – Reduce glare from roads, water, and reflective surfaces for more comfortable vision and improved clarity.
- ✅ More stylish choices – Choose from a range of fashionable lens colours and finishes, including mirror lenses, allowing you to change your look whenever you want.
- ✅ More versatility – One pair of glasses can become multiple looks, with different sun lens options to suit your style and activities.
- ✅ Always full sunglass performance – Your lenses are instantly dark and ready for bright conditions.
Many of our customers tell us that once they've experienced the convenience and flexibility of our Sun Lens Style-Ons, they prefer them over photochromic lenses because they offer more control, more style, polarised option and instant sun protection whenever it's needed.
What is the Rose Comfort Style-On?
Our Rose Tint Comfort Style-On is designed to make long periods of screen use and visually demanding tasks feel more comfortable. The subtle rose tint helps soften harsh white backgrounds, reduce glare, and lessen visual fatigue for many people who spend hours in front of computers, tablets, and smartphones.
Unlike dark sunglasses, the tint is light enough for everyday indoor use and can be easily clipped on whenever you need a little extra visual comfort.
How can a rose tint help?
Many people experience symptoms such as:
- Tired or strained eyes after long periods of screen use
- Sensitivity to bright screens or lighting
- Headaches or visual fatigue when reading or concentrating
- Discomfort from glare and high-contrast white backgrounds
Research into tinted and coloured lenses suggests that certain coloured filters can reduce visual discomfort and improve comfort for some individuals, particularly those who are sensitive to glare or experience visual stress.
The Association of Optometrists also notes that many people report reduced symptoms of visual discomfort and eye strain when using coloured filters or precision-tinted lenses, although responses vary from person to person.
There is also growing evidence that chromatic filters and tinted lenses can reduce glare and make prolonged screen use more comfortable in people who experience visual sensitivity and visual stress.
Why rose?
Rose tints are often preferred because they gently reduce the intensity of harsh blue-white light from screens and bright indoor lighting while maintaining good contrast and colour perception. Many wearers find that the tint makes screens feel less glaring and more relaxing to look at during long working days.
Why choose our Rose Tint Lens Style-On?
- ✅ Helps soften harsh screen glare and bright white backgrounds
- ✅ Can make extended screen time feel more comfortable
- ✅ Easy to clip on and remove whenever you need it
- ✅ A stylish alternative to heavily tinted lenses
- ✅ Particularly popular with customers who spend long hours working on computers
While no lens can completely eliminate eye strain, many of our customers find that our Rose Comfort Style-On provides a simple and effective way to make screen use feel more comfortable and less visually tiring. As with all comfort lenses, the benefit is individual, but for many people, it's a small change that makes a noticeable difference.
What is the Contrast Orange Style-On?
Our Contrast Orange Style-On enhances contrast and improves visual clarity in low-light, dull, or challenging weather conditions.
It is particularly popular with customers who want better visibility on overcast days, in fog, rain, or mist, and for those who spend time driving in variable weather conditions.
How does it help?
The subtle orange tint works by increasing contrast and depth perception, helping objects stand out more clearly against flat or grey backgrounds. This can make the visual environment feel sharper and easier to read in poor lighting conditions.
Many drivers and outdoor users find it especially useful when:
- ✅ Driving in fog, rain, or heavy cloud cover
- ✅ Early morning or late afternoon low-light conditions
- ✅ Overcast winter days where everything appears grey and flat
Orange and amber-tinted lenses are widely recognised in optical research for their ability to enhance contrast and improve visual performance in low-light environments, particularly by filtering shorter wavelengths of light that contribute to glare and visual noise. This can help improve perceived clarity in hazy or flat lighting conditions.
Optical studies on contrast-enhancing filters have also shown that warm-tinted lenses such as orange can improve target detection and visual discrimination in low-visibility environments, which is why similar tints are commonly used in sports and driving contexts.
Why choose the Contrast Orange Style-On?
- ✅ Improves contrast in dull, foggy, or overcast conditions
- ✅ Helps objects and road detail appear clearer and more defined
- ✅ Instantly clips on when conditions change
- ✅ No need to switch prescription lenses or carry multiple pairs
- ✅ Ideal for driving and outdoor visibility
Unlike permanent lens tinting, our Style-On system gives you flexibility – you can instantly switch to enhanced contrast when you need it, then remove it when conditions improve.
Note: The contrast orange tint (or any tint) is not suitable for night driving.
What is the Drive-On Lens?
Our Drive-On Lens is a high-quality grey polarised Style-On lens designed specifically for driving and bright outdoor conditions.
It transforms your prescription glasses into performance sunglasses instantly, giving you clear, comfortable vision on the road without needing a separate pair of prescription sunglasses.
Why is it ideal for driving?
Driving requires sharp vision, minimal distractions, and strong protection from glare. The Drive-On Lens is designed with exactly that in mind:
- ✅ Polarised glare protection – Reduces reflections from wet roads, windscreens, and other vehicles, helping you see the road more clearly and comfortably.
- ✅ Anti-dazzle performance – The lens is designed to reduce harsh light scatter and glare, especially useful during bright sunlight. This anti-dazzle effect helps reduce visual strain and improves overall driving comfort.
- ✅ True colour grey tint – Grey lenses reduce overall brightness evenly without distorting colours, so traffic lights, road signs, and hazards remain natural and easy to interpret.
- ✅ Improved comfort in bright conditions – Helps reduce squinting and eye fatigue when driving in strong sunlight or reflective environments.
- ✅ Instant clip-on convenience – No lens swapping or waiting for adaptation – just clip on when you drive and remove when you're indoors.
Why choose the Drive-On Lens?
- ✅ Purpose-built for driving visibility and safety
- ✅ Polarised to cut road glare and reflections
- ✅ Anti-dazzle lens design reduces harsh light
- ✅ Neutral grey tint for natural colour accuracy
- ✅ Instant Style-On convenience – no switching glasses required
The Drive-On Lens is ideal for anyone who wants safer, more comfortable driving vision in all lighting conditions, without the inconvenience of carrying multiple pairs of glasses.
What is the Low Winter Sun Drive-On Lens?
The Low Winter Sun Drive-On Lens is a specialist version of our Drive-On range, designed specifically for one of the most challenging driving conditions: low-angle winter sunlight.
During winter, the sun sits lower in the sky for longer periods of the day. This creates intense glare directly at eye level, which can reduce visibility, cause squinting, and make it harder to see road detail clearly.
How does it help?
This lens uses a specialised polarised filter designed to target and reduce the kind of horizontal glare that is most common in low winter sun conditions. This helps to:
- ✅ Reduce harsh, direct sun glare at eye level
- ✅ Improve forward visibility when the sun is low on the horizon
- ✅ Help reduce squinting and eye strain during bright winter drives
- ✅ Enhance overall visual comfort in high-glare conditions
- ✅ Maintain clearer contrast so road markings and hazards are easier to see
Why is it useful in winter?
Low winter sun can be more visually disruptive than summer sun because it sits directly in the line of sight during morning and afternoon driving. Even on cold or cloudy days, glare can still be strong and unpredictable.
The Low Winter Sun Drive-On Lens is designed specifically to take the edge off these conditions, helping you see more comfortably and confidently when driving in challenging winter light.
Why choose the Low Winter Sun Drive-On Lens?
- ✅ Designed specifically for low-angle sun glare
- ✅ Polarised filtering for improved road clarity
- ✅ Reduces squinting and visual fatigue
- ✅ Ideal for winter mornings and late afternoons
- ✅ Works seamlessly with our Style-On system
It's a simple, effective solution for improving comfort and visibility when the winter sun becomes a driving hazard, helping you stay more relaxed and focused on the road ahead.
What is the Terra Orange Style-On?
The Terra Orange Lens is a high-performance outdoor Style-On lens featuring a rich reddish-to-orange mirror tint, designed for people who spend extended time outside in changing light conditions – especially activities like hiking, walking, and general outdoor exploration.
How does it help outdoors?
This lens is designed to enhance your visual experience in natural environments where lighting can vary quickly and terrain detail matters.
- ✅ Improves contrast and depth perception – The warm orange base tint helps make natural features like paths, rocks, and uneven ground appear more defined, which can be especially useful when hiking on mixed terrain.
- ✅ Enhances visibility in variable light – Outdoors, you often move between shade, cloud cover, and bright open areas. The Terra Orange Lens helps balance these shifts, making your vision feel more consistent and comfortable.
- ✅ Reduces outdoor glare – The tinted mirror finish helps cut harsh reflected light from surfaces like water, wet ground, or bright rock, reducing squinting and visual fatigue over longer outdoor sessions.
Why it's great for hikers and outdoor users
- ✅ Helps terrain look clearer and more defined
- ✅ Improves comfort during long periods outdoors
- ✅ Works well in changing light and cloud cover
- ✅ Reduces glare without overly darkening the environment
- ✅ Ideal for walking, hiking, and general outdoor activity
The Terra Orange Lens is designed for people who want a more enhanced natural view of the outdoors – helping you stay comfortable, aware, and visually sharp across a wide range of conditions.
What is the Ocean Blue Style-On?
The Ocean Blue Tint is a specialist polarised mirror Style-On lens designed specifically for environments around water, such as the sea, beaches, boating, and swimming pools.
It combines a cool blue mirror finish with polarised filtering to deliver clearer, more comfortable vision in some of the most glare-heavy outdoor conditions.
How does it help around water?
Water surfaces are highly reflective, which means sunlight bounces off them intensely and can create strong glare and visual discomfort. The Ocean Blue Tint is designed to counter this.
- ✅ Reduces intense water glare – The polarised filter cuts through reflected light from the surface of water, helping you see more clearly into and around it.
- ✅ Improves visual clarity and comfort – By reducing harsh reflections, your eyes don't have to work as hard, making it more comfortable to spend long periods near water.
- ✅ Enhances contrast on bright sunny days – The tint helps balance brightness in high-glare environments like open water or sunlit pools, improving overall visual ease.
- ✅ Helps with depth perception around water surfaces – Reducing surface reflection makes it easier to distinguish shapes, movement, and changes in the water environment.
Why choose the Ocean Blue Tint?
- ✅ Designed specifically for water-based environments
- ✅ Polarised to reduce harsh surface reflections
- ✅ Mirror finish for added glare protection
- ✅ Improves comfort in bright, sunny conditions near water
- ✅ Ideal for beach days, boating, fishing, and pools
The Ocean Blue Tint is ideal for anyone spending time on or near water, where glare can be particularly strong and tiring on the eyes. It gives you a clearer, more relaxed viewing experience so you can enjoy your time outdoors with less strain and better visual comfort.
What is the Golfers Tint Style-On?
The Golfer Tint Style-On is a specially designed outdoor lens that combines a subtle brown and green tint gradient, darker at the top and lighter towards the bottom, created to support clearer vision and comfort across changing light conditions on the golf course.
It is not polarised by design, which allows for a more natural depth perception and consistent view of terrain – something many golfers prefer when reading greens and judging distance.
How does it help with golf?
- ✅ Improves contrast on grass and terrain – The brown-green tint enhances definition in natural environments, helping you see changes in grass texture, slopes, and contours more clearly.
- ✅ Gradient design for changing light conditions – The darker top section helps reduce glare from the sky and overhead sunlight, while the lighter lower section keeps your view of the ball, green, and ground clear and natural.
- ✅ Supports depth perception and distance judgement – Because it is not polarised, the lens maintains natural visual cues, which can be beneficial when judging distance, reading putts, and tracking the ball in flight.
- ✅ Reduces eye strain during long rounds – Helps soften harsh sunlight and visual fatigue during extended time outdoors on bright or mixed-weather days.
Why choose the Golfers Tint Style-On?
- ✅ Designed specifically for golf and green environments
- ✅ Enhances contrast without over-darkening the view
- ✅ Gradient tint helps balance sky glare and ground clarity
- ✅ Non-polarised for natural depth perception
- ✅ Instant clip-on convenience with our Style-On system
The Golfers Tint Style-On is ideal for players who want a more comfortable and visually balanced experience on the course, helping you stay focused, relaxed, and confident from tee-off to the final putt.
